Warranty Policy
Last updated: 2026-11-10
Electrify is operated by Bhagwati E-Commerce India Private Limited, registered office at Gurgaon-122017, Haryana, India.
Contact: order@resellany.com | +91 9811144566 | Mon–Sat, 10am–9pm (closed Sunday)
Overview
Governed by Indian law including Consumer Protection Act, 2019. Nothing limits statutory rights.
Warranty Coverage
12-month limited warranty against manufacturing defects in materials/workmanship from delivery date, subject to brand warranty terms. In addition to statutory rights.
What is covered
- Manufacturing defects under normal use
- Hardware failures not caused by accidental damage
- Issues covered by manufacturer/brand warranty
What is not covered
- Accidental damage, drops, cracks, liquid damage, fire/water damage
- Misuse, neglect, unauthorized repairs/modifications, rooting/jailbreaking, non-approved accessories
- Normal wear and tear, cosmetic damage, battery wear beyond normal
- Accessories not covered by separate warranty; third-party software issues; removed/altered serial numbers
How to claim warranty
- Email order@resellany.com with order ref, invoice, purchase date, serial number, issue description (photos/videos).
- We will assist with details and direct to nearest brand authorized service center.
- Service by brand/service center per their warranty policy.
Grievance Officer
Grievance Officer: Bhagwati E-Commerce India Private Limited
Email: order@resellany.com | Phone: +91 9811144566
Address: Gurgaon-122017, Haryana, India
Acknowledgment within 48 hours.
Governing Law & Jurisdiction
Governed by Indian law. Disputes subject to exclusive jurisdiction of competent courts at Gurgaon, Haryana, India.
Limitation of Liability
To maximum extent permitted by law, liability limited to product value; no indirect/incidental/special/consequential damages.