Return & Refund Policy
Last updated: 2026-11-10
Electrify is operated by Bhagwati E-Commerce India Private Limited, registered office at Gurgaon-122017, Haryana, India.
Contact: order@resellany.com | +91 9811144566 | Mon–Sat, 10am–9pm (closed Sunday)
Overview
This policy is governed by Indian law including the Consumer Protection Act, 2019. Nothing limits your statutory rights.
When returns are accepted
Returns accepted only within 7 days of delivery for: Dead on Arrival (DOA), damaged in transit (with photos), or wrong item received.
Defects after delivery / Warranty
Manufacturing defects after delivery must be handled under warranty via the brand's authorized service center. We will assist with warranty claims/invoice details where possible.
Conditions
- Report within 7 days to order@resellany.com with order ref, photos/video.
- Unused, original packaging with all accessories/manuals/warranty cards/freebies.
- Remove personal data from devices before return.
- Exclusions: physical/liquid damage, misuse/unauthorized repair/modification, rooting/jailbreaking, wear and tear, cosmetic damage, opened software, gift cards, custom orders.
Refunds
- Approved refunds to original payment method within 5–10 business days.
- Shipping non-refundable unless defective/damaged in error or wrong item.
Grievance Officer
Grievance Officer: Bhagwati E-Commerce India Private Limited
Email: order@resellany.com | Phone: +91 9811144566
Address: Gurgaon-122017, Haryana, India
Acknowledgment within 48 hours.
Governing Law & Jurisdiction
This policy is governed by Indian law. Disputes are subject to exclusive jurisdiction of competent courts at Gurgaon, Haryana, India.
Limitation of Liability
To the maximum extent permitted by law, liability limited to product value; no indirect/incidental/special/consequential damages.